Privacy Policy

Who we are

Echo & Ember Press is an independent publisher operated by Stephen Boone in West Virginia, United States. This policy applies to the Echo & Ember Press website, mobile application, ebooks, audiobooks, and related digital services.

Information we may process

Depending on how you use our services, we may process:

• Purchase and entitlement information needed to unlock or restore ebooks and audiobooks.
• Basic technical and diagnostic information, such as app version, device type, crash information, and service errors.
• Communications you choose to send us, including your name, email address, and the contents of your message.
• Reading or listening progress stored on your device, or associated with your account if an account-based synchronization feature is offered.

We do not request access to your contacts, photos, precise location, microphone, or camera unless a future feature clearly requires it and asks for your permission.

Purchases and payment information

Ebook and audiobook purchases made in the mobile application are processed by Apple or Google through their respective app stores. Echo & Ember Press does not receive or store your full payment-card details. Apple or Google may provide transaction or receipt information needed to confirm purchases, make content available, and restore purchases. Their handling of your information is governed by their own privacy policies.

How information is used

Information is used only as reasonably necessary to:

• Deliver purchased ebooks and audiobooks.
• Confirm and restore purchases.
• Remember reading or listening progress when that feature is available.
• Operate, secure, troubleshoot, and improve the website and application.
• Respond to questions, support requests, or other communications.
• Comply with legal, tax, accounting, or fraud-prevention obligations.

Echo & Ember Press does not sell personal information or use personal information for unrelated third-party advertising.

Sharing and service providers

Information may be shared with service providers that help operate the website or application, such as app-store payment processors, hosting providers, content-delivery services, and error-reporting services. We may also disclose information when required by law, to protect our rights or users, or in connection with a legitimate business transfer.

Website links and third-party services

Our website and application may link to retailers or other third-party services. Their websites, applications, and privacy practices are not controlled by Echo & Ember Press. Review their policies before providing personal information.

Data retention and security

We retain information only for as long as it is reasonably needed to provide services, maintain purchase records, satisfy legal obligations, resolve disputes, and protect the service. We use reasonable safeguards, but no method of electronic storage or transmission can be guaranteed to be completely secure.

Children's privacy

The services are intended for a general audience and are not designed to collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and remove it when appropriate.

Your choices and rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, or a copy of personal information we hold about you. You may contact us to make a request. We may need to verify your identity before responding. App-store purchase history is also subject to the controls provided by Apple or Google.

Changes to this policy

We may update this policy when our services or legal obligations change. The current version will remain available on this page with its effective date.